Flexible ordering

A range of ordering methods to fit around our individual customers requirements.

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Whatever your preference

We appreciate everyone’s meat ordering preferences differ, so we have a range of flexible ordering options available, from online to on the phone, and at a time to suit you and your business.

Online ordering

Our online ordering website enables you to place orders, access product information and view past invoices 24/7. Log in using the option at the top of our website. The ordering system is powered by the Fresh Food Hub and works on all PC/desktop computers or tablets.

Order via mobile App

For those preferring to order via mobile phone, you can use our ordering app which is available for both iOS / Apple and Android, searchable in app stores as ‘Fresh Food Hub’.

order on computer

Benefits of online ordering:

  • Flexible ordering to fit around kitchen life
  • Order via mobile phone, tablet or computer
  • Order anytime, anywhere
  • View past orders and invoices
  • Immediate proof of order
  • Repeat orders
  • See prices and full product info including nutritional & allergen information
  • Access offers, market information & more
  • View order cut off times
  • See all the products available
  • Avoid ordering errors through misheard voicemails
  • Multiple logins available per account (e.g: accounts login to access invoices only)
  • Add your product specification at check-out

If you would like to track your delivery, you can do so using our PODFather information – please contact your account manager to register for this service.

Registering for online and app ordering is easy…

Go to the top of our website and click ‘online ordering’ Select ‘Register here’. You’ll be directed to the freshfoodhub.co.uk website – click ‘Register here’. Here you’ll need your account number. Complete the sign up form and press submit. Your registration will come to us for approval, once approved you’ll receive an email with your login details, then you’re ready to go!

EDI ordering

For customers with existing ordering systems in place, we interface with most F&B EDI ordering systems to ensure a seamless order process.

 

 

Order via telephone or email

If you prefer to talk with one of our team directly, you can call and speak to your account manager or leave a message on the business’ answerphone out of hours. Alternatively, you can email our team. Our experienced team will source your order, prepare it to your specifications, package and deliver it directly to you.

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